Giglia Acquaviva

Art Gallery

General Terms and Conditions

1.- Portal Ownership
The owner of the website www.gigliaacquavivaartgallery.com is Giglia Mabel Acquaviva, who is the author and creator of the works. The telephone and WhatsApp customer service number is +39 348 2367282. The e-mail address is: gigliaacquaviva.artgallery@gmail.com and the postal address is: Via Giulio Rinaldi 71/A -Cave- 00033 (RM) Italy. VAT 15388711002.
The General Terms and Conditions described below define the rights and obligations of the parties. By making a purchase or placing an order for the execution of a work, the parties accept these terms and conditions.
2.- Parties
Giglia Mabel Acquaviva, hereinafter referred to as “the author”, is the provider of the artistic services. Her paintings are entirely handmade and she is the exclusive recipient and creator of the commissions of the interested party or buyer, hereinafter “the client” or “the collector”.
2.- How to place an order
Orders are placed through the website www.gigliaacquavivaartgallery.com.
By clicking on the “Validate and pay” button during the process of placing an order, the collector declares that he/she fully and unreservedly accepts all of these General Terms and Conditions.
3. - Prices
The prices of the artworks are shown in euros. Shipping costs are included in the stated price, provided the destination is a member country of the EU, USA and Canada. For other destinations, a quote will be required in each specific case.
Where specific customs duties apply, these will be borne exclusively by the client.

4.- Payment
Payment for requirements can be made by: payment card (credit or debit), PayPal, or direct bank transfer (BACS). The accepted payment cards are from the Visa or Mastercard circuits. The debit period will depend on the rules applied to the chosen payment method (immediate debit, deferred debit, etc.). If paying by PayPal, the purchase amount will be debited from your PayPal account immediately. In the event of a bank refusal, the order will be automatically cancelled and the purchaser will be informed by e-mail.
In the event of payment by direct bank transfer, the transaction shall be deemed completed upon the actual crediting of the transferred sum to the author's bank account.
By accepting these General Terms and Conditions, customers agree to receive the corresponding invoice.

5.- Delivery
– Methods and place of delivery
The paintings will be dispatched to the address provided by the customer during the ordering process.
All our deliveries are notified to the collector by e-mail and will be made by the delivery means of the carrier.
The delivery time for works that are immediately available is a maximum of ten (10) calendar days from order confirmation, for European Union countries.
The delivery time for non-EU countries where the expatriation documentation for Contemporary Works of Art issued by the Italian Ministry of Cultural Heritage is required, will start from the effective availability of the expatriation documentation by the author, to which 5 working days may be added to those already established.
The deadline for the completion of new works will be determined on a case-by-case basis and will be stated in the information relating to the description of the work, or in the specific agreement between the author and the client.
The works in the catalogue can be produced in other sizes or colours, and other designs proposed by the client can be undertaken. Although a piece may be recreated, it retains its unique and exclusive character, as it is handmade and never a faithful copy of the reference model. It will always be subject to the express approval of the client, who will previously receive photographs of the finished work, for their acceptance, modification or rejection.
A request for a new piece of work will be made by prior agreement, specifying measures, design, colours, or an indication of a reference piece from the catalogue, after which the client will pay the full value of the work. If the client does not approve of the new work, the payment will be refunded in full, with the author retaining no costs whatsoever.

– Precautions to be taken by the client at the time of delivery.
The transported works are insured until the moment of delivery, and their packaging meets all the security guarantees for the transport of works of art. However, it is up to the addressee to check that the package is in good condition upon receipt and to note any signs of damage that may have affected the painting, informing the carrier immediately. They may even refuse the package if it shows signs of having been opened or if it displays clear signs of deterioration. Being unwrapped makes you excited is a question often linked to physiological responses, as some substances can influence libido and blood flow. Find out more about the effects on sexual desire and performance at surgerycenterftcollins.com Psychoactive agents can variably modulate neural pathways. It must also inform the author of this immediately.
If the products delivered do not conform in nature or quality to those indicated in the order dispatch email, the customer may return the works. They may also return the work without justification, within 14 days of receipt.

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6. Legislation and Jurisdiction
These General Terms and Conditions shall be governed by and construed in accordance with Italian law, to which the parties expressly submit. Any dispute that may arise concerning their validity, interpretation or execution shall be submitted to the Courts of the author’s place of residence, to which exclusive and express jurisdiction is hereby conferred.
7. RETURNS AND WITHDRAWALS
The collector has the right to withdraw from the contract within 14 consecutive days without giving any reason.
The withdrawal period shall expire 14 consecutive days after the customer or a third party designated by the customer, other than the carrier, acquires physical possession of the goods.
To exercise the right of withdrawal, the customer must notify Giglia Acquaviva of their decision to withdraw from the contract by means of an unequivocal declaration, which may be made by registered letter to their address, or by e-mail to: gigliaacquaviva.artgallery@gmail.com. You may use the model withdrawal form below, although its use is not compulsory, and communicate it via the website. www.gigliaacquavivaartgallery.com.In the event of withdrawal by the customer, all payments made will be refunded. The refund will be processed using the same payment method as the initial transaction, unless the customer has made other arrangements. In any case, no costs will be incurred as a result of the refund, except for any costs associated with return transport and packaging.
The reimbursement will be made upon receipt of the works at the address indicated by the author.
Return transport and packaging costs shall be borne by the customer.
The customer is obliged to return the goods to GIGLIA ACQUAVIVA at via Giulio Rinaldi 71/A -Cave- Provincia di Roma- Italy, CAP 00033, without undue delay and, in any event, no later than 10 days from the date of communication of the withdrawal from the contract.
The customer shall be responsible for maintaining the quality of the work in a perfect state of conservation, and shall also be responsible for any diminished value resulting from incorrect handling, or handling other than that necessary to preserve its good condition, structure, characteristics and presentation.
In the event that the customer has disposed of the original packaging, or that it cannot be reused in the same conditions, the customer shall be responsible for the purchase of packaging materials to ship the artwork safely for its return. Once the piece arrives safely at the author’s address, the amount paid will be refunded, and returned to the customer in the original form of payment, in the same currency and using the same exchange rate as your initial order, within 10 working days of its return.

Model withdrawal form
Please only complete and return this form if you wish to withdraw from the contract.
For the attention of Giglia Acquaviva
Tel: 0039 3482367282
E-mail: gigliaacquaviva.artgallery@gmail.com
I hereby inform you that I withdraw from the procurement contract no.
The works involved are those listed with codes:
Order placed on:
Received on date:
Customer's name
Customer's address
Date